Setup & Installation Service

Complete Setup Service

Jump Party Pros provides comprehensive setup and breakdown services to ensure a hassle-free experience for our customers:

Full-Service Setup: Our professional team handles the complete installation of all equipment upon arrival at your event location. We arrive with all necessary tools, equipment, and expertise to ensure proper setup according to manufacturer specifications and safety standards.

Professional Breakdown: After your event concludes, our team returns at the scheduled pickup time to completely dismantle, clean, and remove all equipment from your property. You don’t need to worry about any cleanup or breakdown procedures.

Turnkey Experience: From delivery to pickup, we manage every aspect of the equipment handling, allowing you to focus entirely on enjoying your event and entertaining your guests.

Setup Timeline & Duration

Standard Setup Time: Equipment setup typically requires 15-30 minutes per unit, depending on the size, complexity, and style of the equipment being installed.

Factors Affecting Setup Time:

• Size and type of inflatable unit
• Complexity of anchoring requirements
• Site preparation needs
• Weather conditions
• Accessibility of setup location

Scheduling Consideration: Our delivery timeline accounts for setup duration, ensuring your equipment is fully operational well before your event start time.

Venue Requirements & Site Specifications

Essential Space Requirements

To ensure safe and proper installation, your setup location must meet the following criteria:

Surface Requirements:

• Setup area must be completely flat and level
• Acceptable surfaces include grass, concrete, or gravel
• Slopes and uneven terrain cannot accommodate safe setup
• For dirt or soil surfaces, a protective tarp is mandatory

Space Clearance:

• Setup area must be completely clear of obstacles, debris, and pet waste
• Adequate space must be available for the unit dimensions plus additional room for proper anchoring with stakes or weights
• Clear, safe pathway must be available for our team to transport equipment from vehicle to setup location

Ground Preparation:

• Area must be free of sharp objects, rocks, sticks, or anything that could damage equipment
• Pet waste must be completely removed before our arrival
• Any sprinkler heads or irrigation systems in the area should be clearly marked

Utility & Access Requirements

Electrical Requirements:

• Standard electrical access must be available within 30 feet of the setup location
• Electrical outlet must be in proper working condition and easily accessible
• We provide all necessary extension cords and electrical equipment

Water Unit Additional Requirements:

• Working water spigot must be accessible near the setup area
• Customer must provide a functional garden hose that can reach from the spigot to the setup location
• Water pressure must be adequate for proper unit operation

Equipment & Supplies Provided:

• All extension cords and electrical connections
• Stakes, weights, and anchoring equipment
• Protective tarps (available for $15 fee if needed for dirt/soil setup)
• All setup and safety equipment required for proper installation

Setup Location Restrictions

Approved Setup Locations:

• Ground-level installations only
• Flat surfaces with proper drainage
• Areas with adequate clearance and accessibility
• Locations meeting electrical and utility requirements

Restricted Setup Conditions:

• Sloped or uneven terrain
• Areas without proper electrical access
• Locations with inadequate clearance or accessibility
• Indoor setups require special prior approval to ensure space adequacy and safety compliance

Indoor Setup Policy: Indoor installations require advance approval and coordination to verify ceiling height, floor protection needs, ventilation requirements, and overall safety considerations.

Customer Responsibilities & Requirements

Mandatory Presence During Setup

Required Supervision: A responsible adult (18 years or older) must be present during the entire setup process to:

• Direct our team to the exact placement location for equipment
• Point out electrical outlet and water spigot locations (when applicable)
• Confirm the final setup meets expectations and approval
• Address any questions or concerns before our team departs

Pre-Arrival Preparation: The rental agreement must be completed and signed online before our team arrives, streamlining the setup process and ensuring all terms are understood.

Site Preparation Responsibilities

Customer Preparation Checklist:

• Ensure setup area is completely clear and accessible
• Remove all obstacles, debris, and pet waste from the area
• Verify electrical access is available and functional
• For water units, confirm water spigot access and have hose ready
• Mark any underground utilities or irrigation systems

Setup Condition Compliance

Arrival Day Standards

Standard Procedure: If setup conditions are not met upon our team’s arrival, we will wait a reasonable time while you address any issues to bring the site into compliance with our requirements.

Resolution Timeline: We understand that last-minute preparations may be needed and will work with you to resolve minor issues quickly.

Cancellation Policy: If site conditions cannot be brought into compliance or if essential requirements cannot be met (such as electrical access, space clearance, or safety concerns), the rental may need to be canceled and the deposit may be forfeited.

Additional Fees: Extra charges apply only in specific circumstances, such as when a protective tarp is required for dirt or soil setups. We provide tarps for a $15 fee, or you may supply your own. Any additional fees will always be communicated and approved in advance.

Safety & Compliance Requirements

Mandatory Safety Guidelines

Adult Supervision: All equipment must be supervised by a responsible adult at all times during use. This is non-negotiable for insurance and safety reasons.

Capacity & Weight Limits: All users must adhere to posted weight limits and capacity restrictions for each unit. These limits are established by manufacturers for safety and equipment longevity.

Proper Use Requirements: Equipment must be used only as intended by the manufacturer. Prohibited activities include:

• Flips, wrestling, or overly rough play
• Any activities that could damage equipment or endanger users

Prohibited Items & Substances

The following items are strictly prohibited inside or near all equipment:

• Food and beverages of any kind
• Chewing gum
• Shoes (bare feet or socks only)
• Silly string or similar substances
• Sharp objects or jewelry that could damage equipment

Water Unit Additional Safety

Electrical Safety: For water-based units, all electrical connections must remain completely dry at all times. This is critical for preventing electrical hazards.

Manufacturer Compliance: We strictly follow all manufacturer guidelines and safety protocols to ensure every rental provides a safe, enjoyable experience for all participants.