FAQS - FREQUENTLY ASKED QUESTIONS?
FAQS (Frequently Asked Questions)
When you’re planning a celebration, you want it to be easy, smooth, and unforgettable. But let’s be real — the details can get overwhelming. That’s where we come in.
At Jump Party Pros, we believe you are the hero of this story — the one making memories, bringing people together, and creating something special. Our job? To be your trusted guide and make sure everything runs exactly how it should.
Whether you’re throwing a backyard party, organizing a school event, or planning a church gathering, we know you’ve got questions. That’s why this FAQ section exists — to give you answers up front, so you can move forward with confidence and clarity.
We’ve worked with thousands of families and organizations across Riverside County, and we’ve seen it all. From setup surfaces to safety practices, deposits to delivery times — we’ve got systems in place so you don’t have to guess.
This page was built with you in mind. We’ll walk you through:
How booking works
What to expect on event day
What’s included with your rental
Our cleaning and safety process
What happens with weather changes
And more
You don’t need to be an expert in bounce house rentals — that’s our role. But you do deserve to know exactly what’s going on and what to expect, so your event turns out exactly how you imagined.
When you book with Jump Party Pros, you’re not just renting equipment — you’re choosing a partner who cares about making your event a success. We show up on time, walk you through the process, and keep it stress-free from start to finish.
Still have questions? Reach out any time by phone or text. We’re here to help — because you bring the fun to life. We’re just here to help you make it legendary.
Browse our most FAQs (frequently asked questions) list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.
